-Telecom Commercial Communications Customer Preference Regulations (TCCCPR) 2010
The
Telecom Commercial Communications Customer Preference Regulations (TCCCPR) 2010
came into effect on September 27, 2011. The press release by the Ministry of Communications &
Information Technology enlists the key features of this regulation as -- options
to customers to exercise his preference, separate number for telemarketers
starting with 140, easy registration of the telemarketers, sharing of database,
blacklisting provisions, filtering of calls and SMS by service providers,
restriction on more than 100 SMS per SIM per day, effective complaint redressal
system and financial disincentive on Access Providers. Shri Kapil Sibal, the
Union Minister for Communications and Information Technology however
clarified that messages involving transactions are not covered under these
restrictions. This includes messages sent by schools to students, parents,
financial institutions, banks, insurance companies, credit cards etc.
In order to curb unsolicited
commercial communication, which are a major cause of disturbance and
inconvenience for Telecom users, TRAI notified “Telecom Unsolicited Commercial
Communication Regulations” in 2007, putting in place a framework for
controlling unsolicited commercial communications. This Regulation was further
improved through two amendments in 2008. As a result of this regulation, the
number of unsolicited calls decreased but the number of unsolicited SMS
increased. The Indian telecom customer demanded more from TRAI.
After extensive deliberations and consultations with stakeholders, (TRAI) notified “The Telecom Commercial Communications Customer Preference Regulations, 2010, on 1st December 2010. All the provisions of the regulations have come into force on 27th September 2011. The Regulations at one hand empowers the customers to exercise the options to control unsolicited commercial communications (UCC), it also provides the easy way to Telemarketers to Register with TRAI and get telecom resources from Access providers from identified series.
After extensive deliberations and consultations with stakeholders, (TRAI) notified “The Telecom Commercial Communications Customer Preference Regulations, 2010, on 1st December 2010. All the provisions of the regulations have come into force on 27th September 2011. The Regulations at one hand empowers the customers to exercise the options to control unsolicited commercial communications (UCC), it also provides the easy way to Telemarketers to Register with TRAI and get telecom resources from Access providers from identified series.
However, it is unclear as to how the TRAI
arrived at the number 100 for the SMS restriction. The TRAI limit is encumbering particularly
for those sects of the society whose monthly earning is known by the name ‘Pocket
money’. In response to this infringement, the president
of Shiv Sena's youth wing, Aaditya Thackeray will be filing a Public Interest
Litigation (PIL) at the High Court in two days, protesting the move, as
reported by Mid-Day. “The government wishes to curb the endless and
disruptive flow of messages, but instead of addressing the source of the
problem, they are imposing limitations on the public. This goes against the
basic rights of an individual,” said Thackeray.
Apparently TRAI is obsessed
with inviting public wrath, after submitting a no-loss report in a Rs 65,000 Crore
worth scam and the present Regulation. It is also to be noted that the Regulations came into effect almost
immediately after the Anna Hazare Campaign which had relied heavily on SMS
campaigning - something which won’t be possible post the aforesaid amended regulation.
Click here to view the
Amendments
Click here to view the
Principle Legislation
So does that mean that a tele marketer who sends 1000 sms a day will have to take 10 SIM/ connections???? I
ReplyDelete